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Heirloom Hourglass
Contact Us
Mailing Address: Heirloom Hourglass LLC
135 Summit Road Ext.
Newport, NY 13416
Phone: 1-315-845-1628
You Can Also Use The Form Below and Someone Will Get Back To You Within 1-2 Business Days
Please Note: Please add us to your "approved contacts" list if you have spam blockers on your email (especially aol users) accounts to ensure that you receive our emails. Many times email spam blockers filter out emails coming from a business.
At Heirloom Hourglass, we work hard everyday to earn your business and to ensure your complete satisfaction with your experience with our service and our products. We welcome your feedback and comments, and your satisfaction is of the utmost importance to us. Please contact us anytime, and we will see that your questions are answered as promptly as possible. We do not have a physical location open to the public at this time. While we work diligently to respond to every phone call, it can be difficult to get through on our phone lines, especially during our busy seasons. All of our office staff also work in the workshop when needed, so there are times when a Customer Service representative cannot be reached via phone. If you do not reach a Customer Service Representative when you call, please leave us a Voice Message with your contact information including name, phone number, email, and the reason for your call and someone that can assist you will return your call or reply via email as soon as possible.
