Heirloom Hourglass

Layaway Plans and Financing Option

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We offer Bill Me Later Financing though Paypal for credit qualified customers. We also offer a No Credit Check Layaway option. The Heirloom Hourglass Layaway Plan is a flexible payment program designed to help you spread out the cost of your purchases with us. This plan is perfect for anyone planning a Wedding, Vow Renewal, or budgeting for any event or gift giving purpose. It is also a great way for friends and family members to assist with your purchases at Heirloom Hourglass.

4 flexible plans to choose from! ~ no credit check! ~ take up to 6 months to pay! ~ no fees or interest! ~ friends & family can easily help with your purchases! ~ spreading out payments helps you budget for the hourglass and accessories you want!

Basic Requirements:

The minimum order amount required for qualifying purchases is $100.00.

We require a down payment of 10% of the pre-shipping total purchase price to initiate your layaway plan. This 10% is non-refundable.

When selecting your layaway plan, allow an extra 2-3 weeks after your final payment is made for finalizing your order and for shipping time. Heirloom Hourglasses are handcrafted to order, and adequate time must be allowed for this and for shipping – be sure to tell us your Wedding date or other deadline date. Also, we do not ship orders that are not paid in full.

We do not need to check your credit, there are no additional fees, and you may request a full refund (excluding the non-refundable 10%) at any time during your layaway plan prior to the order being completed and ready to ship. Our standard policies governing guarantees, returns, and exchanges apply. When you make your initial 10% payment, you are acknowledging your understanding and acceptance of the plan described on this page of our website and of the general policies, terms, and conditions of Heirloom Hourglass, LLC found throughout our website.

You can make the payments according to the plan you choose, or you can send the payment requests to friends and relatives to make for you. If you are planning a Wedding, this is a great way to get people involved that want to participate in helping you make a very meaningful purchase that will become a treasured family heirloom.

How it works:

Browse our site and select the items you wish to purchase.

You can initiate your order and your layaway plan by either calling us at 315-845-1628, or by simply completing the form below. Click below for a printable PDF worksheet for recording notes about your order on that you can then transfer into the form below. You can also complete the worksheet and fax it to us toll free at 866-554-4352, or scan it in and email it to Hello@HeirloomHourGlass.com

Click Here For Printable Lawaway Worksheet

We offer the following layaway plan options:

Plan 1: Bi-weekly payments / 2-month plan / 4 total payments

Plan 2: Bi-weekly payments / 3-month plan / 6 total payments

Plan 3: Monthly payments / 4-month plan / 4 total payments

Plan 4: Monthly payments / 6-month plan / 6 total payments

If you choose to utilize the form below, just enter your products, select a layaway plan option, and submit the form. Your credit card or payment information are not needed at this time.

Once we have taken your order over the phone, or received it through the online form, fax, or email, we will then email you an order confirmation and payment requests based on the plan you have chosen.

When you receive your order confirmation, carefully check all spelling and all information for accuracy. If you need to make spelling corrections, address changes, etc before we process your order, just call or email us.

About Payment Requests: You will receive payment requests based on the layaway plan option you have chosen. No work will take place on your order and your plan will not begin until we receive the first payment. The number of payment requests you receive and the dollar amount requested will be determined by your order total and the layaway plan option you choose. For example, if your pre-shipping order total is $225.00, the shipping cost is $33.75, and you select Plan 4, you will receive 6 payment requests. The first one will be for $22.50 (10% non-refundable initial payment – this 10% is based on the pre-shipping order total of $225.00), and the remaining five will be for $47.25 each, which account for all remaining costs, including the cost of shipping and handling.

Making Payments: You will be issued all the payment requests via email needed to pay for your order in full at the time your order is entered. This allows you to pay for your order in full at any time if you decide you want to receive it sooner. You will receive email reminders around the time each payment is due. At any time, you can make the payments, or you can forward one or all of the payment requests to friends and family members that may want to assist you with your purchase. This is very common for Weddings, and it is a unique form of a registry service that we offer for added flexibility and convenience. Please be certain to make the initial payment upon receiving it, and please be certain the remaining payments are made on time.

Payment Methods: We accept most major credit cards, echecks, and PayPal. We also accept mailed in Money Orders. (See our Customer Service pages for more on Money Orders and for our mailing address). We generate our payment requests using PayPal, but you do not need to have a PayPal account to make your payments. This is a highly secure method of making payments using a name you trust, and we do not even need to take your payment information over the phone this way.

Missed Payments & Related Policies: We provide you with a tentative ship date when we process your order and generate your layaway plan. This tentative ship date is determined by the plan you choose. If you miss a payment or payments or you are late with a payment or payments, we reserve the right to adjust this ship date. If you do not make your payments or stop making your payments, and you do not communicate with us, your order will not ship. You can request a full refund (not including the non-refundable initial payment) at any time during your layaway plan up until the order is completed and ready to ship, but we do not automatically issue refunds even if your ship date passes and you haven’t fully paid for your order – refunds must be requested via phone or email. If your order has been completed and a refund is requested, the shipping charges will be refunded as long as the order has not been shipped. We do not ship orders until they are paid in full. You have up to 12 months from the date a layaway plan was initiated to request a refund of partial payments for orders that have not shipped. Refunds of partial payments resulting from layaway plans intended to purchase merchandise that did not ship will not be issued under any circumstance once this time period has elapsed.

Changing Your Order: You may decide you want to add items to your order during your layaway plan time period – just email us or give us a call, and we will assist you with changes to your order.

Your contact information:
Full name:
Email address:
Telephone number:
Your Order Informtion - Please Select Your Payment Plan & Enter Order Information - Hourglass Model, Ceremony Package, Any Custom Closures, Personalization Items, Sand, Accessories, Etc. Here.
Payment Plan Selection
Items to add to order
Additional Information
Shipping Address & Required Date To Receive Order By
 

Once we receive your lawaway information and order, you will receive a confirmation to review and make any necessary changes . If you have any questions regarding the plans or items you want to add to the order, please email us Hello@HeirloomHourglass.com or call us at 315-845-1628.

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